FAQ’s

  • First, obtain a referral to Dr Edna from your GP or specialist obstetrician/gynaecologist.

    You will need an active referral in order to obtain your Medicare rebate. GP referrals normally last for 12 months but can be endorsed “Indefinite” which means they do not have to be renewed every 12 months. Specialists’ referrals last for 3 months. Once you have your referral, contact us to arrange an appointment at one of my clinics of your choice.

  • Fees for your appointment will vary depending on if it is your first or subsequent appointments. My friendly reception staff can provide you with a list of my fees. All appointments are Medicare rebatable but gap payments will apply.

    Please note: I do not bulk bill.

  • I will conduct an assessment at your first three appointments. This involves us having a conversation regarding your difficulties including your psychiatric, medical and psychosocial history. I may need to arrange investigations such as blood tests and meet your loved ones if needed. Following the assessment, I will give you feedback about my understanding of your presenting issues and discuss a bespoke evidence-based treatment plan with you.

    Appointments are 45 minutes long, unless an alternative arrangement had been made prior.

  • It saves me and my admin staff valuable time if you are able to bring to your first appointment the following items: your referral, Medicare/pension/healthcare cards, a list of medications you may be taking and any other information you think might be important including any previous assessment reports that have been done by other clinicians.

  • WARM Health Collective
    Level 5, 116 Rokeby St, Collingwood
    T: 03 8658 0234
    F: 03 8658 0234

    Parking options
    Surrounding streets (Rokeby St, Gipps St, Mater St, Oxford St) typically have timed council street parking; availability varies and may require using the EasyPark app to pay in signed bays.

    Coles Car Park – 69 Little Oxford St, Collingwood. 1.5 hours free if you spend $15+ at Coles; otherwise casual rates (roughly 0–1 hr $5, 1–2 hrs $12, etc.).

    If arriving via public transport.‍ ‍ Tram 86 (City to Bundoora): Get off at 18-Hoddle St/Victoria Pde (~531m, 6–8 min walk). Runs every 10–15 mins.​

    Bus 302 / 905 (Melbourne Central to Collingwood): Alight Vere St/Hoddle St (~328m walk). Frequent every 5 mins daytime.​

    Train (Hurstbridge/Mernda Line): Collingwood Station (464m, 6 min walk). 10 min frequency.

  • Yes, but our initial appointment is best face-to-face so you can meet me in person. Subsequent ones can be telehealth. For telehealth appointments, a link will be sent to you via email or SMS. At the time of the appointment, click on the link and I will meet you in our safe and private online video session. If you don’t have it, don’t panic. Just call our friendly clinic staff for assistance.

    Contact Clinic

  • Please try to log on 5 minutes early to your appointment, to give you plenty of time to sort out technical issues prior to our appointment time.

    Tips for our telehealth appointment:

    Create your very own “consult space” from where you are. One that is private, quiet, comfortable and has good internet connectivity to support a video call.
    It is preferred you place your device on a stable surface.
    Consider using headphones which can improve sound projection and privacy.
    Please ensure you have this time set aside so as to not get interrupted during our meeting. If you have a young baby, you are welcome to have them with you so you can feed or settle them if needed. I also love to see the babies!
    It’s always handy to have a box of tissues and water nearby, just in case.

For Patients
For Referrers
a cosy warm light up room with a white swivel chair and fluffy pillows that sit ontop of the chair. There is a brown coloured lamp and yellow and mustard coloured lamp shade. There is a fireplace with a shelf above the fireplace with a candle